Please ensure that the name on your ID and credit card are matching in order to make the credit card approval process as smooth as possible. Some tips include:
> Fill out all the details needed in your wallet page
> Upload 1 image of a valid photo ID and 1 image of the credit card
> If your credit card has details on the front and back, you can combine both images and upload them as 1 image for verification
> Ensure that the image is below 2kb and is a JPEG file
Please note that for security reasons, we do not accept virtual prepaid cards.
It takes 1-3 business days for the credit cards to be vetted and processed by our compliance team. Thank you for your patience!