Your campaign might be locked due to two main reasons:
1. your deal has expired

2. our campaign was flagged by our security scanning system

For the former, you can simply click "renew deal", or reach out to your account manager for help.

If your campaign was flagged by our system, you can reach out to us on the chat or email us: support@adnium.com. We will share the report with you so you can rectify the matter accordingly.